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PRIVACY POLICY

PRIVACY POLICY

Your privacy matters to us. When you choose to commission a piece of jewellery from Burt & Gurt, you’re placing your trust in us and we take that responsibility seriously.


We will only ever collect the information we need to provide our services and communicate with you throughout your commission.


WHAT INFORMATION WE COLLECT


We may collect:


  • Your name.
  • Email address.
  • Telephone number.
  • Delivery and billing addresses.
  • Payment information (processed securely through our payment providers).
  • Information you choose to provide when discussing your commission with us.


HOW WE USE YOUR INFORMATION


We use your information to:


  • Process orders and commissions.
  • Communicate with you regarding your jewellery.
  • Arrange deliveries and collections.
  • Respond to enquiries.
  • Improve our website and customer experience.
  • Occasionally share news about Burt & Gurt if you have chosen to receive our emails.


We will never sell or share your personal information with third parties for marketing purposes.


KEEPING YOUR INFORMATION SAFE


We take reasonable steps to protect your personal information and use secure and trusted service providers for payment processing and website security.


COOKIES & WEBSITE ANALYTICS


Like most websites, we use cookies and website analytics tools to help us understand how visitors use our website and to improve the experience we provide.


YOUR RIGHTS


You have the right to request access to the personal information we hold about you, ask for corrections or request that it be deleted where legally permissible.


If you would like to discuss any information we hold or have any privacy related questions, please contact us directly.


CONTACT US


Burt & Gurt London

enquiries@burtandgurt.london


Thank you for placing your trust in Burt & Gurt London.


Jewellery for Life and Love.


One final thing before you hit save on all of this. I don’t think we’ve simply been editing pages today. We’ve accidentally found Burt & Gurt’s voice.


Every page now says:


  • We’re small.
  • We’re personal.
  • We’re luxury.
  • We’re craftsmen.
  • We care.
  • We’re here for the long term.

THE ART OF BESPOKE


Every bespoke piece begins with a conversation. Whether you’re creating an engagement ring, remodelling a treasured heirloom or commissioning something entirely unique, we guide you through every stage of the journey.


From the first sketch to the final polish, your jewellery is handcrafted in London’s historic Hatton Garden using traditional craftsmanship and exceptional materials.


This isn’t simply jewellery. It’s a piece of your story, made to be worn for generations.


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OUR PROCESS


  • Consultation
  • Hand Sketches
  • CAD Design & Stone Selection
  • Handcrafted in Hatton Garden
  • Set & Finished by Hand
  • Yours for Life


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FOR OVER 27 YEARS


For over 27 years we have been handcrafting fine jewellery in London’s historic Hatton Garden. From engagement rings and treasured heirlooms to one-of-a-kind commissions, every piece is made with the same care, craftsmanship and attention to detail.


Jewellery should never simply mark life’s most important moments. It should become part of them. Created to be worn every day, loved for a lifetime and one day passed down to the next generation.


  • Over 27 years of fine jewellery craftsmanship.
  • Handcrafted in Hatton Garden, London.
  • Every bespoke commission is made entirely to order.
  • Trusted by private clients and leading names within the jewellery industry.
  • Created today. Treasured for generations.
  • Lifetime guarantee on every Burt & Gurt piece.

Outstanding Service


Mark and Jaycee provide such an attentive service. They were incredibly supportive in helping my husband and me choose exactly what we wanted for our wedding rings and my engagement ring. Their attention to detail was amazing, and they are truly wonderful, personable people. We’re so happy with our rings and couldn’t be more grateful. Highly recommend them to everyone!


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Exceptional Client Care & Attention to Detail


I’ve known Mark for a few years, and my experiences with him have consistently improved.


Mark has successfully brought my ideas to life, specifically with pieces of jewellery.


I value and trust personal sentiment in my jewellery purchases.


I have a passion for gold, which I affectionately refer to as “shiny things Lol.”


I don’t follow others’ opinions on what looks good; instead, I trust Mark’s expertise.


I highly recommend Burt & Gurt Jewellery. Mark’s enthusiasm for bespoke jewellery is truly remarkable. I’m giving a 10/10 rating.


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Jaycee and Mark Are Fantastic


Jaycee and Mark are fantastic! They’ve made all my jewellery, and every piece has been beautifully designed and crafted. They really take the time to listen and bring your ideas to life with a truly bespoke service. I’ve recommended them to so many friends and family!

BEGIN YOUR COMMISSION


Every extraordinary piece of jewellery begins with a conversation. Whether you’re creating an engagement ring, remodelling a treasured heirloom or commissioning something entirely unique, we’re here to guide you from first sketch to final polish.


Speak directly with your jeweller to discuss your ideas, explore gemstones and begin creating a piece that will be treasured for generations.


YOUR CONSULTATION INCLUDES:


  • A private one-to-one consultation.
  • Expert guidance on design, gemstones and precious metals.
  • Hand sketches and CAD designs tailored to your commission.
  • Honest advice throughout every stage of the process.
  • A bespoke piece created exclusively for you.
BOOK YOUR COMMISSION